City of vancouver water phone number. See full list on waterzen.

City of vancouver water phone number. Engineering Services requires a 24-hour notice to process and prepare more than one (1) water meter or sewer connection. The City of Vancouver’s Water Utility System Planning and Design team provides engineering, standards and reviews to support a water supply distribution system that is safe, reliable, durable and maintainable. The center is a “must see” for anyone concerned about the future of a safe and healthy water supply for people The City of Vancouver will connect the hydrant meter to the water source at the site. We can help you determine if you’re eligible for financial assistance, or help you make payment arrangements. There are a variety of ways you can make a payment to the City of Vancouver. For questions related to cancellations, schedules and accounts, contact Waste Connections by email at customerhelp@wasteconnections. Abandoned vehicles: 3-1-1. The agreements basically change the relationship between To make good decisions during an emergency, you need to know who to call for help, how to get good information, and what to do. Backflow Test Report Portal These instructions are intended to help with navigating the City of Vancouver’s online backflow testing platform, SAMS. If you have questions about your bill, payment options or your account, contact 360-487-7999 during office hours or email customer service at UtilitiesCS@cityofvancouver. Available 24 hours/7 days per week, except for brief, routine system maintenance. Families appreciate the Find out how to contact the City of Vancouver and its Council for inquiries or assistance. Mailing Address Clark Public Utilities P. us for more information. Washington Relay: 711. This educational center captivates with its engaging, hands-on exhibits that are thoughtfully crafted to entertain while enlightening guests about vital environmental topics. Stay connected and informed! Sep 15, 2020 · Need to set up Vancouver utilities? We have your guide to setting up, transferring, and beginning gas, electric, water, trash, and more in Vancouver, WA! Oct 17, 2025 · View your bill online and make a one time payment, or set-up monthly automatic payments. Financial Assistance Programs Can Help If you’re struggling to pay your whole utility bill on time, please call us. With Autopay, customers can conveniently pay water , sewer and For pressing problems that need immediate attention, call our customer service center, 564. Aug 8, 2022 · Looking for city of vancouver bill pay? Get in touch with online support or Customers may also make payments by phone using our Automated Voice Response system at 360-487-7999, available 24 hours a day, except for brief maintenance Sep 15, 2020 · Need to set up Vancouver utilities? We have your guide to setting up, transferring, and beginning gas, electric, water, trash, and more in Vancouver, WA! Oct 17, 2025 · View your bill online and make a one time payment, or set-up monthly automatic payments. Give specific details about your damage or loss using one of the methods below. To file a Claim for Damages against the City of Vancouver, submit a Claim for Damages to the City of Vancouver Risk and Safety Division using one of the ways described below. Locate your water meter. The City of Vancouver Water, under the City Public Works Department, provides water for about 248,000 residents living in the Vancouver area. Hillcrest Aquatic Centre, located near Queen Elizabeth Park, has both an indoor and outdoor pool. Privately funded water mains are reviewed for compliance with city standards and requirements prior to connection. E. Vancouver is a riverfront city with many beautiful lakes and rivers to explore. Access City services, sign up for recreation programs, and learn about City projects. When you call 911, you expect to get the right medical care quickly. The City of File a Code Compliance Concern Even if you have a Vancouver mailing address, you may not live inside the city limits. Get information about property tax in Vancouver: how to pay your property tax and claim your home owner grant. Keen Independent has completed their analysis of City contracts and market availability and finalized the City’s Disparity Study. 04. The City of Vancouver takes pride in delivering reliable drinking water, wastewater and stormwater services to our community. Procurement staff will be working on a number of initiatives over the next few months to begin to Safeguarding the environment Vital stormwater, surface water and groundwater programs help safeguard the environment for aquatic life and our community. City of Vancouver engaged Keen Independent to analyze whether there is a level playing field for minority and woman-owned businesses in the local marketplace. Mayor and Council office: 360-487-8629. Our award-winning complex is a Vancouver Green City facility and is certified as LEED Gold. We offer land use development, engineering and building permit services online and in person. What is the phone number for the City of Vancouver Offers water service to the City of Vancouver. 397. Make sure no water is being used inside or outside of your property. Call 360-487-7999 for more information about fire hydrant permits and associated fees. Customer Service phone numbers: 360-992-3000 from areas that offer local calls to Vancouver 503-285-9141 from Portland To report an outage: 360-992-8000 online form Mailing address: Office locations: Orchards/Operations Center 8600 NE 117th Avenue Vancouver Service Center 1200 Fort Vancouver Way Customer Service Office hours: Jul 14, 2023 · How do I start or stop water service? July 14, 2023 Visit Utility Customer Service to start or stop water service online. Customers who’ve also signed up for alerts/notices using Vancouver’s free RecycleRight app will also get a notice via their choice of contact. Each amendment to a by-law also has a number. When you call High water consumption Find out what to check for when you have high water consumption, and if you don't find the cause, phone 3-1-1 for a review of your water usage. This page provides information about City of Vancouver Water. Our diverse water system includes two wastewater treatment facilities, distribution of aquifer-sourced drinking water and stormwater protection to improve water quality entering our waterways. Lon Pluckhahn oversees the city’s community development, parks, recreation and cultural services, economic development, and policy and program management teams. Box 8900, Vancouver, WA 98668 Contact Us Speak with a live representative 24/7 at 360-992-3000 View a list of general numbers or send an email to a specific department Site Map Residential Customers Business Customers Building & Remodeling Outages & Safety Community & Environment About Us Careers B2B Looking for Vancouver City Hall marriage licenses, public records & officials? Quickly find Town & City Hall phone number, directions & services (Vancouver, WA). Visit Utility Customer Service to learn how to pay online, by phone, by mail or in person. us Address: 4600 S. m. 2375 Email: commdev@clark. 210. 2446. These services include safe, clean, and reliable drinking water, sanitary sewer, and stormwater (drainage) services. If you want to see the by-law with all its amendments incorporated, search or browse the consolidated by-laws. Garbage and Recycling Vancouver solid waste and recycling We manage garbage, recycling and organics collection services within the city. To start and stop your water supply, you can: Do it yourself with a City shut-off key (free) Request a City crew (charges apply) If a leak stops when the curb stop or shut off valve is turned off, the leak is deemed to be on the Clark Regional Wastewater District: Providing customer-focused, professional wastewater services to Clark County, Washington in an environmentally and financially responsible manner. You may only file a complaint with this form if the location is within the City of Vancouver. Lon brings more than 25 years of public sector experience to Vancouver, including economic development, parks and planning, collective bargaining, and financing for capital projects. com or call 360-892-5370. Water Resources Education Center Contact: 360-487-7111 or vanwrec@cityofvancouver. See full list on waterzen. The Clark Public Utilities supplies water to about 110,665 residents living in the Vancouver area, Clark County, Washington. This Comprehensive Water System Plan was prepared by HDR, Inc. If you don’t know where your water meter is located, please call the City of Vancouver Utility Services at 360-487-7999. Payment locations and addresses vary and are dependent on the type of fee. If you are reporting an urgent issue–such as a public water line break, sewer backup, stormwater flooding or traffic signal outage–call Public Works Dispatch at 360-487-8177. City of Vancouver Water Resources Education Center located at 4600 SE Columbia Way, Vancouver, WA 98661 - reviews, ratings, hours, phone number, directions, and more. Get bios and contact information for our City Leadership Team: The City Manager, Deputy City Managers, and the heads of our major service groups. Clark County emergency responders do an excellent job providing this service, but we want to do more to help community members experiencing health issues. Offers water service to the City of Vancouver. gov Permit Center Street address: Public Service Center, 1300 Franklin St. The information was submitted to the City of Vancouver, tracking ID HUD WCRO-2020-00512, response date April 5, 2024, stating "Runoff from the roof and on-site parking lot would be conveyed to an infiltration system and treated on site. Use this interactive map to find out if you are within the city limits. System Development Charges (SDCs) will be assessed for new and increased industrial wastewater flow limits prior to issuance of a final permit. us. Learn about resources, supports, and sources of information for disasters and emergencies. is you local home and work provider for collection, transfer & recycling services in Clark County, Washington. Wipe away any dirt or cityofvancouver. Find out how to track down the source of water leaks, flooding, or drainage problems and when to call the City or an independent plumber. us Phone: (360) 487-8276. us, or phone at 360-487-8276 with any questions. 98668 E-mail: backflowtestreports@cityofvancouver. Learn more here. Many of our staff work remotely, please contact us via email or the phone numbers below. O. (closed during lunch hour 12:30 to 1:30 p. Numbers are based on a 5/8″ water meter (most common for single-family customers) This calculator exists only for estimation purposes and actual numbers may vary 1-2. How can I contact City of Vancouver, WA about my bill? Questions about your bill should be directed to your biller by phone 360-487-8311. The City of Vancouver Water Resources Education Center stands out as an exceptional facility designed for fostering a deeper understanding of water resources and sustainability among visitors. Ongoing coordination of services with Clark Regional Wastewater District The City of Vancouver and Clark Regional Wastewater District have approved two new wastewater treatment and services agreements aimed at providing service flexibility, rate protection and future stability for sewer customers of both agencies and district employees. The City’s Water, Sewer, and Surface Water Capital Improvement Program (CIP), has been developed consistent with a number of key principles and policies including: “Take Care of What We Have” Feb 27, 2024 · Looking for Vancouver Washington utilities contact info? This article has all the details you need for electric, natural gas, garbage collection, recycling, water, sewer, internet, cable, and phone services. Council members, including the Mayor, are elected to serve four-year terms. The Utilities Department-Vancouver is a municipal department that provides essential services to the city of Vancouver, Washington. The City of Vancouver operates and maintains three water utilities that keep our drinking water flowing, treats and cleans our used water (wastewater) before it goes to the Columbia River and works to protect local waterways from pollution through stormwater management programs. Box 8900, Vancouver, WA 98668 Contact Us Jun 28, 2022 · Looking for pay water bill vancouver wa? Get in touch with online support or Pay by Phone: Use the Automated Voice Service at 360-487-7999. Established in 1825, the City of Vancouver Water collects 100 percent of its supply from groundwater sources, the underground aquifers beneath the City area – the Orchards, Troutdale, and the Sand-and-Gravel Aquifers. The City of Vancouver does not require an application fee. com During emergency situations, stay informed about important safety instructions and updates in Vancouver. All complaints regarding vehicles or trailers on a public City street must be reported to 311. Services page lists all the services that are available for citizens to submit online via the Citizen Portal. Our customer service representatives are available 24 hours a day, seven days a week to answer questions about your account. , Vancouver Learn about our water, sewer, and energy goals: to provide safe drinking water, conserve water, protect waterways, and more. The Water Center teaches people about water resources and includes interactive exhibits, hands-on activities, community events, environmental artwork, live sturgeon in a 350 gallon aquarium, natural gardens, wildlife-friendly wetlands and a panoramic view of the Columbia River. Jul 10, 2025 · Mailing Address: City of Vancouver, Permit Center, P. Clark County Community Development Street address: Public Service Center, 1300 Franklin St. In drier months, the water rate is 25% more since there is less water for everyone and it costs more to supply. Mayor and City Council Our seven-member City Council is a policy-making body elected by Vancouver voters. These demands have been evaluated Our employee dashboard allows you to take an interactive look at current City employee demographics, including information about employee race/ethnicity, gender and age range. Our frontline fire crews run more than 38,500 calls per year. to 4 p. For Questions or to return completed backflow test reports, contact: Water Quality, City of Vancouver PO Box 1995, Vancouver, WA. Columbia Way, Vancouver, Washington 98661 Hours: Official site of the City of Vancouver in British Columbia, Canada. You must add the City of Vancouver as a payee for utilities in your account. Please fill out all required fields and include dates, times, witnesses, and any supporting documents. We also protect 22 miles of shoreline along the Columbia River. The City of Vancouver issues public safety alerts for urgent and severe emergencies. Also, follow the City on social media to stay on top of closures, shelter and other information during a disaster. Vancouver Fire is one of the busiest and fastest-growing fire departments in the region We serve more than 294,000 residents and visitors across 90 square miles. Service Centers Office Hours: Mon-Fri 8am - 5pm at the following locations: VANCOUVER Service Center 1200 Fort Vancouver Way Vancouver, WA 98663 ORCHARDS Service Center 8600 NE 117th Avenue Vancouver, WA 98662 Mailing Address Clark Public Utilities P. The City of Vancouver is the third-largest municipal provider of drinking water in the state of Washington. Operation of the intertie shall be under the mutual consent of the City of Vancouver Water Operations Superintendent and City of Camas Utilities Manager. Jul 11, 2025 · FAQ How to pay a water bill in Vancouver? Pay your utility bills online through your Canadian financial institution’s website. Transactions made before the cut off time will be processed the same day. Wipe away any dirt or Make sure no water is being used inside or outside of your property. Additonal Water Services In addition to providing your water service, our staff can: Provide technical assistance on water quality testing with local laboratories contact information Provide information on home water treatment units, backflow protection devices and many other water-related items Offer advice and suggestions for finding leaks in your water system Give tips to help you deal with Find information about: receiving your utility bills, finding your billing schedule, electronic billing, requesting a new bill, and more. It is our largest aquatic facility and is part of Hillcrest Centre, a legacy of the 2010 Olympic and Paralympic Winter Games. Development in the City of Vancouver requires conformance with all adopted building codes, all land use regulations, and the City’s design and construction standards. Contact elected officials online Contact Mayor and Council Contact City Council and the mayor as a group. Hours of operation Contact information and location Registering for aquafit and The City of Vancouver and the City of Camas will work together to design, construct and maintain future interties where financially feasible. Contact staff at 360-487-7160 or solidwaste@cityofvancouver. 1-2. Jan 2, 2020 · Water, sewer and stormwater customers needing help during the noon hour will continue to have a variety of options for connecting with a customer service representative VANCOUVER – City of Vancouver Utility Services has new phone hours for call-in customers. Making Vancouver liveable, sustainable and safe starts with your home, your block and your neighbourhood. Additional fees will be assessed and added onto the customer’s water utility account at the expense of the customer per VMC 14. Resources are available online anytime to research project requirements, email applications or questions, upload plan submittals, schedule inspections or a virtual appointment. Start your commercial or residential project here. ) City of Vancouver CDD - Water Meter Sizing Worksheet - ADU 07/10/2025 1 of 2 Understand your utility meter bill Water rates change seasonally, based on supply During wetter months from mid-October to April, you are charged a lower water rate because there is more water available. Learning how to swim and understanding water safety basics are important skills to keep our community safe and healthy. Swimming is a fun, low-impact activity for all ages that can reduce stress, increase flexibility and improve muscle tone. Open the cover of the water meter (if not already open). Jul 14, 2023 · How do I pay my utility bill? July 14, 2023 Several options are available to make it easy and convenient to pay your water, sewer and/or stormwater drainage utility bill. We manage a $7 billion water, wastewater and stormwater system. For additional support, contact the Water Quality team by e-mail, backflowtestreports@cityofvancouver. Building Codes and Regulations Vancouver Municipal Code – Title 20 (Land Use and Development) Vancouver Municipal Code – Title 17 (Building and Construction) Engineering services can assist with water and sewer locations, issue connections, and provide fee quotes. Know your bank’s transaction cut off time for online payments. Get the details of Michael Irvine's business profile including email address, phone number, work history and more. Find a by-law You can search or browse for a City of Vancouver by-law. The City of Vancouver may terminate water service to the customer’s premises if the customer does not comply with the backflow assembly testing requirements of the final notice. During regular AutoPay is a free service provided by the City of Vancouver to assist our customers. The current plan is the 2007 Comprehensive Water System Plan. To that end, the program provides technical guidance You may need to shut off the water supply to your property to find the source of a water leak or to do construction or renovation work that affects plumbing systems. Records you submit are subject to Public works emergencies (sewer, water) If you have a sewer or water emergency, or any other situation requiring the assistance of your municipality’s public works department, contact them for assistance. This is a web application that gives customers within the City of Vancouver's water boundary information about their water service line material. Standard Details City of Vancouver Surface Water Management Section reviews new development and redevelopment activities and ensures compliance with federal, state and local codes and ordinances to provide water quality treatment and control of stormwater run-off, while also working to protect riparian areas and water bodies within the City limits. The City Council, by the passage of Resolution Number 2452, offers a utility discount program for qualified low-income seniors and low-income disabled citizens who receive sanitary sewer, garbage collection or stormwater utility service from the City. Vancouver’s utilities provide critical core services to our community in support of public health and safety. Sep 27, 2021 · Vancouver Utility customers who are behind on their bills can avoid disconnection and keep water on by working with customer service representatives to set up individualized payment arrangements and get back on track. com City general information line: 360-487-8000. After hours or on weekends and holidays, this number will reach an answering service, which can dispatch a county crew if necessary. The applicant is responsible for the security of the meter and financially responsible for damage to or loss of the meter, plus estimated water consumption fees. He has served as city manager for 14 years in Waste Connections of Washington, Inc. The City of Vancouver provides water protection, treatment and management that supports our community health, livability, economy and infrastructure needs. Each by-law has a title and a number, for example, Noise By-law 6555. This document includes the most current 20 year water demand projections. 01 Water Planning The City of Vancouver is required by Washington Department of Health to have a Comprehensive Water Plan which must be updated every 6 years. , Vancouver Map and directions Mailing address: PO Box 9810, Vancouver, WA 98666-9810 Phone: 564. myrelayview. We update the data regularly to provide accurate information and transparency. We are committed to providing clean, safe and reliable drinking water. Vancouver has multiple water providers: City of Vancouver Water and City of Vancouver Water. Box 1995, Vancouver, WA 98668-1995 Walk-in Assistance: City Hall, Permit Center, 415 W 6th Street, 98660, Monday, Wednesday, Friday 9 a. The City of Vancouver gives ample notice to remind customers to schedule their backflow assembly test (s). You can either make a payment: Online - fastest and most convenient By mail or courier In person Review your bill to find out how you can pay. Open the meter reader lid of your water meter box. VFD services include fire response, emergency medical response, hazardous materials response (regional To better protect our public water system, the City of Vancouver enforces non-compliance actions for customers who do not comply with the City’s cross-connection control program requirements. You can customize your alert preferences to receive time-sensitive messages however you choose, whether via your home phone, mobile phone, or by email, text messages and more. wa. ogf xdrbs2 g5pmk qpdq acxpqe 6a8yskp6 ghdzri 4f 6p9v xbyf